Terms & Conditions

1. Bookings require a deposit of 30% of the rental. Provisional reservations are accepted and must be confirmed by our receipt of a deposit as above within 5 working days. Provisional reservations will be cancelled after such time without further reference. If the reservation is made within 6 weeks of arrival the full amount plus security deposit is payable immediately. Bed Linen is available, on request (see booking form) at no additional cost.
2. A security deposit of £150.00 is payable with the final balance (except for the Christmas and New Year breaks when a deposit of £200 is required). If no breakage's, losses or damage occur, and no extra cleaning is required, the full balance will be returned to the Hirer within 14 days of the completion of the holiday.
3. On receipt of the confirmation of booking the Hirer should check the details immediately, as errors may not be rectified later.
4. Unless otherwise advised in writing, the property will be available from 2.00 p.m. on the day of arrival and should be vacated no later than 10.00 a.m. on the day of departure, otherwise an additional day's rental may be due.
5. The property may only be used for holiday purposes and the number of occupiers must not exceed the number referred to on the booking form. We reserve the right to take repossession of the property, without notice and without refund, if the number of occupiers is exceeded, or if in our opinion any party acts in a way which is prejudicial to the well being and comfort of neighbours or causes damage to the property.
6. The Owner of the property can accept responsibility neither for work taking place outside the boundary of the property nor for any noise or nuisance arising from works over which the Owner has no control.
7. Details of all persons to be accommodated must be notified at the time of booking (see form) and any subsequent alterations must be notified in writing. Bookings by single sex parties will not be accepted. The Hirer must be a member of the party occupying the property.
8. No pets are allowed in the property and Guests are asked to refrain from smoking inside the property.
9. The Hirer is responsible for keeping the property and its contents in good condition during the period of the let and for leaving the property in a clean and tidy condition. Neither the Hirer nor his guests will cause any annoyance or become a nuisance to tenants or occupants of adjoining premises.
10. The property, and its fixtures and fittings, must be cleaned by the Hirer prior to departure ready for the incoming tenant. The Hirer is responsible for any damage or breakages during the period of occupancy. No furniture, furnishing, bedding or equipment may be taken outside the boundaries of the property. Any breakages, losses, repairs or additional cleaning charges (if the property is left in an unsatisfactory condition) will be billed to the Hirer and deducted from the security deposit.
11. If the Hirer wishes to cancel for whatever reason they must do so in writing as soon as practicable but will be liable for the full amount due unless the Owners are able to re-let the property when a refund will be made less any losses or expenses incurred in re-letting. It is a matter for the Hirer to take out holiday cancellation insurance.
12. Neither the property owner nor the agent shall be held responsible for any accident, loss or damage, which may be sustained by the tenant, member of his party, or visitor, to their property, however caused. The Hirer or other occupiers shall not be entitled to claim against the Owner in respect of any loss or damage howsoever caused.
13. The Hirer must notify the Owner as soon as possible of any complaints, or within 5 days of the end of the holiday time period. The Owners are unable to resolve complaints beyond this period.
14. All bookings are accepted at the discretion of the property owner and agent. Any dispute arising from the booking shall be between the Owners and the Hirer and dealt with in accordance with English Law.
15. The tenancy created by this agreement is a Holiday Let within paragraph 9 of Part 1 to Schedule 1 of the Housing Act 1988.

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